Managing Diversity in Public Administration and Policy

Panel Code
Open Panel

The panel aims to gather innovative theoretical or empirical contributions on the issue of diversity management in public service (e.g. linguistic and ethnocultural diversity, gender, etc.). Governments in many countries have implemented policies to promote diversity in public service. In several countries or officially bilingual regions, for example, the government has implemented policies to improve minority representation among civil servants, and to promote the use of minority languages in the workplace. These types of public policies are both substantial and institutional because they aim to influence the behaviour of a target group which is precisely the public administration itself. The government is therefore both the subject of public policy action and the target of that action. The panel aims to contribute to the reflection on the issues associated with diversity management policies from a comparative perspective. Some relevant issues are: how is diversity characterised within a public administration? What issues are associated with representation? Which public policy instruments are chosen to promote diversity? What is their nature? What are their effects and costs? What are the differences between countries? How does the political process influence the choice of policies to promote diversity? What are the problems in implementing diversity management policies from an operational point of view, for example, conflict with the objectives of substantive policies? What are the issues in terms of personnel management? A related issue is government action through public policy and its effects. It is about understanding how diversity within the public service influences government action. For example, is a "more diverse" administration also more effective? Are there significant differences in terms of users’ satisfaction? The panel therefore wants to address these issues by contributing to the study of public policies, their evaluation, the policy process, and public administration.